I had an ipl on face and chest. Brittany was wonderful. I was for sure return.

Very sweet and knowledgeable people who provided excellent service. The new location is also very nice! I’m glad I gave this location a try and will definitely be back for more services!

I made an appointment with Brittany for Botox her and Laura were both there that day. Brittany was so kind and gently walked me through the process (since it was my first time). She was gentle, funny and it was a great experience. Laura gave me a facial and was there to check me in. She was so kind and also informative. Her facial was so relaxing and my skin felt amazing afterwards. Both ladies are the absolute best. You can’t fake energy and they both have an amazing, kind and flowy, vibe. 1000/10 would recommend them and Fresh Start 🌙💫🖤

On a Saturday, I called to inquire about the earliest availability for an appointment. The staff was really nice and helpful, and they were able to get me in same day. When I arrived for my appointment, the shop appeared closed and no one was there. I called the phone number on the door and the staff answered- I asked what was going on because I was here and no one else was. They had booked me for a Scottsdale location although I had specifically requested Arcadia. I was very clear and remember saying something when I booked the appointment about this location being perfect because it was right by another salon I go to.When I asked how the mistake was made, they said that they didn’t know how that happened because the doctor is never in Arcadia on Saturdays (despite the Google business profile for this location listing otherwise at the time of this post.) They did not apologize for the inconvenience or take any ownership of what happened. The staff was really dry about it and was interrogating me as if the problem was entirely my fault.Really disorganized operation. Rude and cold treatment by staff. Would not recommend.

Biltmore location is amazing. Kaila was professional informative and easy to talk to. She knows about the products and had some very helpful tips for my maturing skin. I will definitely be back to get treatments from her.